Reviews of De-Castle Luxury Home

Plot 25 unit f ewet housing

De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home

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Cleanliness
5/0
Security
5/10
Comfort
5/10
Service Quality
5/10
Location
5/10


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I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.

Guest Reviews

6.7/10
Excellent
Based on 38 reviews

Good Hotel

by Mr. Benjamin Humbe on 13 October, 2014

Very Good6.4

The hotel was okay just that gym facilities were not at the hotel and it was advertised online but I had a good experience

Great Hotel

by Essien on 17 July, 2019

Very Good9.6

Excellent customer service and good food.

Impressive service

by on 04 November, 2013

Very Good6.4

The location of this hotel was perfect and the environment was very neat and conducive. The staff were very cordial and the food they served tasted great. But the only challenge was that their internet service was very poor.

by on 19 September, 2013

Very Good0

Wow this hotel was superb, very clean environment and the staff were up to the standard, room given to me was comfortable.

De castle

by on 21 January, 2014

Very Good6.4

Food is good and environment is nice. But staff response to guest call is very poor. When you placed an order it will take more than hours to respond and at times they might forget.

Good

by Miss. Chioma on 17 July, 2017

Very Good8

I am impressed with the staff and the hotel's management. The reception I got on arrival is warm and very professional. The room is very beautiful, clean bed sheet and clean towels. The facilities are very standard and functioning with great service delivery.

by on 24 July, 2013

Very Good0

We spent 11 days with my children at the hotel, and some of them for the first time in Nigeria. Security was excellent and food at the restaurant meets the international standards. The rooms were great and spacious, but the mattresses were very hard. The children had a lot of inserts bites from maybe bedbugs. The front desk was very responsive to all our needs. Wifi was problematic.

Excellent stay

by Mr. Patrick on 09 April, 2017

Very Good10

The room was very nice and it had a lot of things I enjoyed. The hospitality was just out of this world. They really took time to serve me with all I needed to be extra comfortable. I really want to thank the staff and management for putting together a good arrangement for a pleasant stay.

Very good hotel.

by Wilfred on 20 August, 2014

Very Good9.6

It was very good. No trouble at all.

Awesome

by Miss. Adaora Ugwunwa on 04 September, 2014

Very Good8

My stay at the hotel was great, everything was awesome and in place.....they have good customer service and lovely environment

Excellent services

by Johnson on 23 August, 2019

Very Good10

Good customer service, no challenges were encountered. Nice hotel

Great

by Mr Umar on 02 March, 2015

Very Good6.4

The hotel gave me a very good hospitality, it was just perfect. I enjoyed my stay and will not hesitate to check back some other time. Thank you

Good Standard

by on 02 December, 2013

Very Good7

The environment, room, services and security I think they are quite good by Nigeria standard. I think I can rate them 70% because I was satisfied. If I see someone that wants to lodge here, I will encourage the person to do so knowing that the person can get maximum satisfaction.

Wonderful stay

by Idiongomfon on 17 July, 2019

Very Good10

I really enjoyed my stay.

good

by on 25 February, 2014

Very Good7

The rooms are old and the Air conditioner in the Room i stayed was not working and it was not funny at all,but apart from that the hotel was okay.

OKay

by Loviet on 01 August, 2019

Very Good8

Services was okay though room services was a bit slow. Generally everything was fine. I enjoyed my stay.

by on 20 August, 2013

Very Good0

It was a good experience. I had only one problem and that was with the delivery of the food. I ordered food and it was delivered late. But asides that every other service was okay and I had a restful stay.

Fine

by Mr. Olufela on 16 April, 2017

Very Good10

My stay was really nice. I was particularly impressed with their food, it was really nice. The accommodation was very comfortable. Everything was up to standard. Nice and friendly people with a beautiful environment. I loved my stay.

Great

by Salim Azarmi on 13 July, 2015

Very Good7.2

I enjoyed my stay at your hotel, when I was checking in I paid for one night with the intention of checking into another hotel if I was not comfortable but I'm glam to say that I was very comfortable and impressed with the service and facilities at your hotel just had a little problem with the mail, the kitchen either needs a person who will understand that different customer with what eat, some less pepper while so don't, that the only problem I had, every other thing was good.

Okay stay

by Mr. Patrick on 03 July, 2017

Very Good8.8

My stay was ok, the room was very nice. Although, they need to work on their bed as it makes a squeaky and annoying noise. The staff were very friendly and perform well with services. It's really a great place to stay for the budget.

average

by on 25 February, 2014

Very Good4.4

The staffs at the hotel are very dishonest,they were always trying to play smart,when i order for something they would refuse to give me my receipt when am finally given i realise that the amount on the receipt is totally different from what they actually told me,and the electricity was not constant,they were changing over at intervals.

Wonder

by Mfon on 22 September, 2019

Very Good8.4

There is nothing good as been in a comfortable and secure hotel.. De castle keep doing the good work.

Excellent Place

by Maxwell on 17 July, 2019

Very Good9.6

The receptionist was friendly and polite. My room was comfortable, neat and beautiful. I really enjoyed my stay that I had to extend.

Very nice

by Anonymous on 22 March, 2018

Very Good8.8

My stay at the hotel was a good one. I encountered no issues checking in and out of the place. The environment was cool and welcoming with good customer services. The room I stayed in was well cleaned and the bathroom was also properly maintained. All the facilities available worked quite well and there was constant water and power supply. I would give a seven over ten rating.

Good

by on 23 October, 2013

Very Good1.6

My stay was impressive and I really wants to commend the effort of Afon (at the hotel), he provided me a good service.

Good customer service

by on 04 November, 2013

Very Good4.2

The hotel is fair for the price. I was satisfied with the services provided, the staff were willing to help and very humble.

Nice time

by Anonymous on 20 February, 2018

Very Good8

I had a good stay at the hotel. I encountered o issues checking in and out of the place. The customer service was really good and the service delivery generally was excellent. All the available facilities were working well. The food served was nicely and deliciously made. The environment was clean and quiet too. Nice time there.

Pleasant customer

by Emmanuel on 07 February, 2020

Very Good9.6

It was excellent. It is such a nice hotel for that price. I rate them 98/100.

Good Place

by on 01 November, 2013

Very Good6.8

I wouldn’t mind staying here again. The hotel is nice and the room was not only comfortable but spacious and very clean. The staff were very friendly, easily accessible and the hotel is well maintained.

fantastic

by Barr Elizabet on 21 February, 2017

Very Good9.6

De-Castle Luxury Home has a beautiful and serene environment. I had a warm reception on arrival at the hotel and my room was also clean. Water, power supply was available and the power was uninterrupted and all facilities were provided. I was very impressed with their services.

by on 15 April, 2013

Very Good0

The hotel was nice,every thing about the Hotel was organised.The hotel was very clean and security at the Hotel is OK.

Lovely Hotel

by on 14 October, 2013

Very Good6.8

My stay was splendid, I really love the hotel. The staff were very warm and nice. I intend coming here again before the end of the year.

Good hotel

by Mr. Balogun Rasheed on 01 October, 2014

Very Good8

It was okay

Fine

by Johnson on 23 March, 2016

Very Good9.2

Nice hotel staff. The shower heater takes a longer time to pick up though and the cooling system kept tripping on and off. We also had issues with our light but it was rectified immediately and I was impressed. My experience would have been much more perfect if I could have used the WiFi and if one was served a complementary breakfast. The staff were wonderful and locating the place was not difficult. The environment is habitable and secure.

Wonderful

by Ugochukwu Uwajeh on 23 June, 2015

Very Good7.6

Wow, I really enjoyed myself, it was relaxing and help to calm me after so much stress at work, your hotel service was great, with neat environment. My room was cleaned up every morning even before I asked, and the meals were prepared fast and also very delicious. Every minute experience was nice.

Bad stay

by Miss. Cynthia on 24 June, 2017

Very Good4

My stay at this hotel was really bad. So many complaints. The room had a really bad smell although an air freshener was provided, it did nothing for the smell. The environment was really rowdy. The service was so poor and I was very unimpressed with the staff. Last but not least, breakfast was served really late and even when it was served, the food was nothing to write home about.

Nice

by Silas on 17 July, 2019

Very Good9.2

This hotel is fantastic in terms of their services and facilities, the stair case is too much and there is no lift. However I enjoyed every moment there.

by on 15 April, 2013

Very Good0

The hotel was nice,every thing about the Hotel was organised.The hotel was very clean and security at the Hotel is OK.