Kiko hotel is the worst place to be. Room service was very bad, environment not conducive. Cockroaches in the room. Bad hotel.

I had a good time at the hotel, although they need to upgrade some of their services. Overall, though, I can say that Kiko hotel is a good hotel, as my stay was pleasant.

I really liked the time I spent at your hotel, the staff were quick to response and gave attention when you need that. I was welcomed well and the laundry guy was also good at his job. The only problem I had was with hot was in my room, it was not working at all so when ever I needed to bathe I just had to ask like 30 minutes in advance. I liked the fact that I could ask for any thing and be given great attention.

I lodged again this year due to how I was treated the last time I visited but, to be honest, my experience this time was terrible and I don't think I will be lodging in Kiko when next I visit Benin. Staff make a hell of noise especially at night, no intercom in the room I lodged, no water heater, no foot mat in the bathroom. The guy who took us around the rooms lack courtesy.

It's an Elegant Hotel, Walk-in Entrance was lovely. Good Customer Service Staff very receptive to guests. But the room for the Mini-Single is very small and the Heater in the bathroom doesn't work had to Call for every time i needed to take a bath , but meals were delightful. Overall, it was a nice getaway in Benin City.

My stay was terrible, no heater in the standard room I used,as am an aged person that would need hot water to take my bath, I had to call each time I needed hot water. The room I stayed was small and not up to standard. They should work on their facilities and equip their hotel because people pay more and get less.