Reviews of Cumberland Hotel

24 adeola odeku street

Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel
Cumberland Hotel

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Cleanliness
5/0
Security
5/10
Comfort
5/10
Service Quality
5/10
Location
5/10


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I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.

Guest Reviews

4.6/10
Excellent
Based on 32 reviews

Beautiful

by on 22 January, 2014

Good8

The hotel is easily accessible and beautiful. Their rooms are very comfortable and spacious; service was up to the standard. I enjoyed my stay here.

Review

by Sir Ace on 20 March, 2019

Good6

They do not know about an excellent customer service and comfort.The house keeping and maintenance are in dire need of an overhaul. It either cockroaches, mosquitoes or AC issues. Despite several complaints nothing much was done, this is irritating. I however must compliment the food, especially Indian cuisine, not the complimentary breakfast though.

Good

by Fagbemi on 30 October, 2019

Good8.8

I had a very good stay.

Cool

by John on 09 March, 2020

Good9.2

My stay was quite good. Nice hotel with good service.

by on 18 September, 2013

Good0

I was welcomed well at the reception and given a comfortable room. Hotel environment was quite clean and secure. It was a lovely experience.

Nice Place

by on 02 December, 2013

Good8.6

The hotel was a nice place to be and easily accessible. The cleanliness of the hotel was very impressive. The food was also very nice. Generally, my stay was okay.

by on 26 August, 2013

Good0

My stay was superb. The staff were very accommodating, helpful and give attention to details. The atmosphere was very friendly, the environment was clean and was located in a quiet place. They have a wide varieties of meal to choose from but they are mostly Indian dishes. All the facilities were functioning properly; my room was very comfortable and spacious. I would always stay there when next I am in Lagos.

overpriced

by Engr. charles on 18 December, 2014

Good2

This Hotel has potentials. Good location, good buildings and facilities, great staff . BUT overpriced , double room rate Naira 22,895 per night, The room is very basic. In one of the rooms no towel provided, the beds have seen better days,the furnitures are ancient , the shower dribbles. Why keeping an empty fridge in the rooms ? It needs serious interior refurbishment, with modern decor, to complete in this class. You need to change the checking inn procedure , Too much of faffing and time wasting.

Lovely services

by Felix on 15 May, 2015

Good5.6

I love the services of this hotel but did not love the fact that they only provided blanket on the bed and there was no bed spread.

by on 14 May, 2013

Good0

It was very good,they treated me well and i like their room and services. When next i come to lagos i will stay there

by on 26 July, 2013

Good0

My stay was very good and pleasant. I had a wonderful experience, everything went well.

Cockroach infested

by Anonymous on 21 February, 2018

Good6

I stayed at the hotel but I am not pleased by the services rendered there.There were too many cockroaches there and as I a result, I may not stay there again. The hotel management needs to do a proper fumigation of the whole place for better services.

Good Hotel

by Mr. Ibrahim Suleiman on 29 October, 2014

Good8

It is a very nice hotel, The hotel is currently under renovation so the place is not really as tidy as expected, then also the hot water wasn't running

by on 31 July, 2013

Good0

The Indian/Continental food here is really good. Also there is a SuperMarket below the hotel and a Saloon too. Will definitely suggest it to people coming here.

Fine

by on 04 December, 2013

Good8.2

My stay was fine. The hotel offered great services. The room was very comfortable and cosy. The hotel environment was very clean. It was a nice place to stay.

ups

by on 27 February, 2014

Good7.4

The hotel was up to the standard but had little issue with the internet, but overall the hotel was okay.

Great stay

by Anonymous on 21 December, 2017

Good9.6

The hotel is nice and I had a great stay there. The environment was cool and welcoming. The customer services was on point. The room was very clean and comfortable. The bathroom was well cleaned by the house keepers. However, it would have been nice if the hotel management could have provided us with complimentary water even if there there was no complimentary breakfast. I had a great stay though.

Average

by on 14 October, 2013

Good5.6

My stay went well, although a little noise from the surroundings. It was my choice though and I like the place.

by on 15 July, 2013

Good0

The hotel was very comfortable. The atmosphere was very friendly, environment clean.The room is spacious with a comfortable bed, flat screen television,DVD,and the rest room was clean and well arranged. The facilities were all functional. I really had a nice time.

Not nice

by Mudar saify on 18 October, 2015

Good5.6

There was no towel available in the room. The services provided was really bad. The WiFi was also not working well. There needs to be service improvement and better facilities if you are paying so much. There should also be discount prices on room rates for people staying longer.

by on 03 June, 2013

Good0

good indian hotel, good a/c rooms and 24 hours indian resturant heart of lagos city.

Smoking room

by on 22 April, 2014

Good7.2

I stayed here for two nights last week. It was not my first experience there since I have checked into Cumberland hotel several times in the past. I find services there generally agreeable. However, I was not comfortable with the strong smell of cigarettes apparently left by the previous occupant of the room. I had "running nose" within 30 minutes of checking into the room. After opening the windows and using the fans for a while l was relieved. Are there non smoking rooms?

Fantastic

by Bilkisu on 26 November, 2015

Good10

My stay was great. I so much enjoyed this hotel. Its a very comfortable place for a holiday or a weekend. The hotel has a very nice structure. The staff were really welcoming and helpful, the rooms were very neat and spacious with good facilities and services. It is a very beautiful place. The location is perfect. I will definitely come back.

by on 16 April, 2013

Good0

As at the time I was at the hotel,Part of the building was undergoing renovation which made the whole environment sort of noisy.Services at the hotel is above average,The hotel environment and rooms are clean.moderately nice Hotel

Memorable Stay

by on 26 November, 2013

Good9

I had a memorable stay here. The hotel is well maintained, secured and offers intercontinental dishes. The environment was clean with a friendly atmosphere. My stay was indeed a memorable one; the staffs were very accommodating and highly professional. Cumberland is indeed beautiful and easy to locate.

by on 14 May, 2013

Good0

I had a nice stay; the rooms were renovated but the structure is yet to be renovated.Their food was very good and their staff were looking gorgeous. A very good hotel indeed

Meal

by on 04 October, 2013

Good5.4

I managed to eat their meal because I had no option. Their menu is mainly continental dishes, which is not supposed to be. We are Nigerians they should try to promote our meal. The bed in the room is very small and also the security men are not efficient.

by on 14 May, 2013

Good0

It was very good,they treated me well and i like their room and services. When next i come to lagos i will stay there

Satisfactory

by Justina on 28 November, 2019

Good7.6

Service was amazing, the staffs were nice and ready to help. Good and clean room.

by on 14 May, 2013

Good0

I had a nice stay; the rooms were renovated but the structure is yet to be renovated.Their food was very good and their staff were looking gorgeous. A very good hotel indeed

Manageable

by Onajite Umukoro on 30 October, 2014

Good8.8

the hotel was ok, but the environment and customer service was just manageable, the management of the hotel should do something about it

by on 28 August, 2013

Good0

Cumberland hotel is a comfortable place and I enjoyed my stay. The location is okay too. The only thing was that my stay was short.